Pricing
Paid
Rating
4.4 / 5.0
Type
AI Customer Support
About Zendesk AI
Zendesk AI includes intelligent triage, automated responses, agent assistance, and conversation insights. Uses AI to route tickets, suggest responses to agents, and provide customers with instant answers from knowledge base.
Key Features
Intelligent Routing
Auto Responses
Agent Assist
Content Cues
Insights
Sentiment Analysis
Pros
Zendesk integration
Comprehensive features
Enterprise-grade
Agent productivity boost
Good analytics
Cons
Requires Zendesk
Add-on pricing
Best For
Enterprise SupportSupport TeamsTicket ManagementAgent EfficiencyCustomer Service
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