4.5
Intercom AI
Intercom is a leading customer service platform with Fin, an advanced AI agent that provides instant, accurate answers by learning from your support content.
AI ChatAI Customer Support
74/mo
View
Pricing
Paid
Rating
4.5 / 5.0
Type
AI Customer Support
About Forethought
Forethought predicts customer intent and provides instant answers to deflect tickets before they're created. Assists agents with auto-responses, workflows, and integrates with major helpdesk platforms to improve support efficiency.
Key Features
Ticket Deflection
Intent Prediction
Agent Assist
Workflow Automation
Integrations
ROI Analytics
Pros
High deflection rates
Agent productivity
Good integrations
ROI tracking
Easy to implement
Cons
Enterprise pricing
Best for volume
Best For
Ticket ReductionSupport EfficiencyEnterprise SupportAgent ProductivityCost Reduction
